System Notifications

System notifications (warnings or info items) alert you to issues related to the functioning of the BIMcloud servers.

When enabled, Notifications appear automatically:

in the Notifications dropdown (bell icon) on any page of BIMcloud Manager

in the Notifications Dashboard (a separate page of BIMcloud Manager)

as pop-ups, in a relevant location of the BIMcloud Manager web interface

by email

Notifications are designed to be context sensitive. For example, where appropriate, you can click in the message to automatically navigate to the right page of BIMcloud Manager, where you can view and/or fix the particular issue.

A User will see only those Notifications that are relevant, based on his/her User Role and permissions.

Note: You can also subscribe to receive change notifications whenever certain items on the Projects page (files, folders) are modified. See Subscribe to Changes.

Topics in this section:

Turn System Notifications On/Off

System Notification Types: Warnings and Info

View Dropdown List of Notifications

Notification Pop-Ups

Resolve the Issue

Go to Notifications Dashboard

Dashboard Interface

Delete Notifications

List of System Notifications

Turn System Notifications On/Off

Set up Notifications preferences for each User at User Settings (Notifications section).

Display in BIMcloud Manager (this is On by default).

Enable the option to receive a daily email listing the current Notifications for your BIMcloud Manager

See System Notifications Section.

System Notification Types: Warnings and Info

Warning notifications require urgent action in order for work to continue:

For example: Server not accessible; Licenses due to expire within a week; Backup failed; Critically high CPU/RAM usage.

Warning notifications use an icon with an exclamation point.

Info notifications are for situations that do not require immediate attention. Work can continue, at least in the short term.

For example: Update available; Licenses due to expire within a month; LDAP sync failed.

Info notifications use the familiar Information icon.

https://helpcenter.graphisoft.com/wp-content/uploads/bimcloud/30_bimcloudmanager/WarningNotiDashboard.png   https://helpcenter.graphisoft.com/wp-content/uploads/bimcloud/30_bimcloudmanager/LicenseExpireNotiDashboard.png

Warning-Type and Info-Type Notification

View Dropdown List of Notifications

The Notifications dropdown, with the full list of current Notifications, is available from the top left corner of every page of BIMcloud Manager.

https://helpcenter.graphisoft.com/wp-content/uploads/bimcloud/30_bimcloudmanager/NotifDropdown.png 

Notification Pop-Ups

You will also see Notifications in pop-ups at the relevant parts of BIMcloud Manager:

https://helpcenter.graphisoft.com/wp-content/uploads/bimcloud/30_bimcloudmanager/ContextSensitiveNoti1.png 

Click on a pop-up to get more information and navigate to the Dashboard.

Resolve the Issue

Notifications are designed to be context sensitive, and to allow you to easily navigate to the right page of BIMcloud Manager or other resource, so you can view and/or fix the issue.

For example:

1.The Notifications dropdown indicates an available License update.

https://helpcenter.graphisoft.com/wp-content/uploads/bimcloud/30_bimcloudmanager/NotiExample1.png 

2.Click Details to open the Dashboard.

3.In the Dashboard, the Notification tells you to go to License Manager Tool and update your license.

Go to Notifications Dashboard

The Notification Dashboard lists the currently active notifications for the BIMcloud. To access the Dashboard, do one of the following:

Click on the “Dashboard” content type from the BIMcloud Home screen (visible to Server Administrators only)

Click on Details, next to any item of the Notifications dropdown list

Use Go to Notification Dashboard, at the bottom of the Notifications dropdown list

Click the Notifications pop-up arrow from the BIMcloud Home screen

https://helpcenter.graphisoft.com/wp-content/uploads/bimcloud/30_bimcloudmanager/GoToNotification.png 

Go to Notification Dashboard

Dashboard Interface

View the list of current Notifications (Warnings and Information).

You can filter the list by Notification type:

https://helpcenter.graphisoft.com/wp-content/uploads/bimcloud/30_bimcloudmanager/NotiTypesDashboard.png 

Each item provides help on what you can do to resolve the issue.

For any item, click the arrow to automatically open the page of BIMcloud Manager or other location, where you can view or fix the issue as needed.

https://helpcenter.graphisoft.com/wp-content/uploads/bimcloud/30_bimcloudmanager/Dashboard.png 

Dashboard: Click Arrow to Navigate

Delete Notifications

Some Notifications in the list disappear on their own when the issue is resolved (Auto delete). Other Notifications remain until you delete them manually (Manual delete).

For info on how each Notification type is deleted, see List of System Notifications.

To delete a Notification:

1.Hover over the Notification in either the Dashboard or the Notifications Dropdown.

2.The trash bin icon appears at left. Click to delete.

https://helpcenter.graphisoft.com/wp-content/uploads/bimcloud/30_bimcloudmanager/NotificationDelete.png 

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