Troubleshooting: Permissions Deadlock

In case of a system deadlock (e.g. permissions were revoked from all managers and no one is able to control the server), use the Master Administrator user to solve the problem.

https://helpcenter.graphisoft.com/wp-content/uploads/bimcloud/30_bimcloudmanager/MasterAdminLogin.png 

The Master Administrator user is a built-in user. It is not possible to delete it, and it always has full access to the whole server. The Master Administrator does not appear on the user lists.

The login name for the Master Administrator is: masteradmin. The password was defined during the server installation in the BIMcloud Manager configurator. If you have forgotten the password, then re-run the BIMcloud Manager Configurator and define a new password.

Note: it is not recommended to use the Master Administrator user for everyday management tasks. Use it only in case of emergency.

  • Was this Helpful ?
  • YesNo
Relevant topics
Permissions and Dependence
Some permissions apply only to a very specific content type on the BIMcloud (e.g. Start/Stop Server is only applicable to the Servers content type). If a specific permission does not make sense for a content type where it has been granted, then it simply has no effect. Certain permissions will ...
ARCHICAD Related Permissions
These permissions enable an ARCHICAD user to create, delete/modify, and/or manage particular data types in Teamwork projects using ARCHICAD. The following are the predefined permissions for Teamwork projects. Most are self-explanatory. In this table, we have added a brief explanation where ...
Management Related Permissions
These permissions enable a user to view or modify data on the BIMcloud Manager while using the Detailed management mode. See Permission Management: Simplified and Detailed. Create/Delete BIMcloud Project •User can create or delete a BIMcloud Project •View item permission also ...