The logs of BIM Server might be helpful to locate and troubleshoot BIM Server or Teamwork related problems. Each BIM Server module (13, 14, 15, 16, 17) has separate logs, the example below shows the location of v15 logs with the default installation paths.
These are also included in the so called Support Packages if the server is available when the package is created.
Starting from version 18, the location of the logs has changed, for more info see: BIMcloud and BIM Server logs.
The BIM Server logs can be found:
/Applications/Graphisoft/BIM Server/Server Modules/1500/TeamworkServer/Logs /Applications/Graphisoft/BIM Server/Server Modules/1500/TeamworkMessagingServer/Data
C:\Program Files\Graphisoft\BIM Server\Server Modules\1500\TeamworkServer\Logs C:\Program Files\Graphisoft\BIM Server\Server Modules\1500\TeamworkMessagingServer\Data