Troubleshooting BIM Server problems

BIM Control Center Error

Issue BIM Server Control Center cannot be started, “BIM Control Center Error” message appears with the following content: “The version of BIM Control Center is not the same as the master server module version.” Cause There might be at least two modules…

TeamWork doesn’t work if AVG Anti-Virus is installed

Installation UPDATE: The 2012 edition of AVG Anti-Virus may block the installation, update or the uninstallation of the BIM Server. Disable AVG before performing such operations. If you have already installed the BIM Server and it does not start…

Location of BIM Server logs

The logs of BIM Server might be helpful to locate and troubleshoot BIM Server or Teamwork related problems. Each BIM Server module (13, 14, 15, 16) has separate logs, the example below shows the location of v15 logs with the default installation paths…

Troubleshoot BIM Server after Java update on 10.6

Issue After installing the latest Java 6 update on OSX 10.6 thru 10.8, some unnecessary applications show up on the dock and the server may not run properly. Cause The BIM Server is not compatible with Java update: 1.6.0_51 Solution To make the BIM…