Archicad installer is held back by Norton Internet Security
Affected version(s): All versions | Severity: workaround applicable
Issue
Archicad installer goes through all the steps and seems to finish, but nothing is installed.
Cause
File Insight of Norton Internet Security, 2010 or later, puts the file generated by the Archicad Installer (LauncherMain.exe) into quarantine.
Solution
You have to add an exception in Norton Internet Security by following the steps below:
- Open Norton Internet Security and choose Settings.
- Press Configure next to Items to Exclude from Auto-Protect, SONAR and Download Intelligence Detection.
- Add an exception to Real Time Exclusions and re-install Archicad.
NOTE: don't browse for the file, just enter its name manually: LauncherMain.exe