Issues with License Borrowing and Software key download on Windows 10

by Gábor Almási · updated: 09.15.2016

Affected version(s): All | Severity: workaround applicable |

Issue

License Borrowing and Software key download might not be possible on Windows 10 (Anniversary Update 1607) because of CodeMeter driver 5.22a.

lmt_virtual_error

Cause

Anniversary Update 1607 contains virtual environment management (Hyper-v) related changes, which may cause the CodeMeter driver 5.22a to detect physical machines as virtual environment.

Solution

Install CodeMeter driver 6.30b, which contains the fix of this issue.

/!\ Important note: By updating to the 6.30b driver the previously downloaded software keys become broken. It is highly recommended to upload all the software keys to the pool before the installation.

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