Start and stop BIMcloud manually

by Marton Kiss and István Moharos · updated: 06.10.2016

Related versions: v18 and newer

There are two options to start or stop BIMcloud manually (the results are the same in case of both options):

  • Using the BIMcloud tray icon.
  • Directly starting or stopping the BIMcloud’s services.

Start and stop BIMcloud services using the BIMcloud tray icon

From version 19 there is an application named BIMcloud Monitor which helps monitoring and managing BIMcloud services. When this application is running, BIMcloud tray icon appears in the Menu bar/Taskbar which grants quick access to manage BIMcloud services.

To control BIMcloud services click/right click on the BIMcloud tray icon in the Menu bar/Taskbar. In the pop-up panel it is possible to start/stop/restart all services at once or one by one.

BIMcloud Control Icon

BIMcloud Control Icon

{i} Important notes:

  • Although this application has come with version 19, BIMcloud tray icon can handle BIMcloud Server 18 and newer version services too.
  • BIMcloud tray icon only can manage services which are installed on the same computer as BIMcloud Monitor.
  • Both BIMcloud Server and BIMcloud Manager contains BIMcloud Monitor, there is no difference so it does not matter which one is running.
  • A second BIMcloud Monitor needs to be run to manage BIMcloud Delta Cache service.

Start and stop BIMcloud services directly

By default BIMcloud is set to start with the computer when it boots. If for any purpose you would like to stop or restart the BIMcloud’s services without restarting the computer, follow the description below.

Windows

Overview of BIMcloud services

Version Components Services
BIMcloud 21 BIMcloud Manager 21 Graphisoft BIMcloud Manager 21.0
BIMcloud Server 21 Graphisoft BIMcloud Server 21.0
BIMcloud Delta Cache 21 Graphisoft BIMcloud Delta Cache 21.0
BIMcloud 20 BIMcloud Manager 20 Graphisoft BIMcloud Manager 20.0
BIMcloud Server 20 Graphisoft BIMcloud Server 20.0
BIMcloud Delta Cache 20 Graphisoft BIMcloud Delta Cache 20.0
BIMcloud 19 BIMcloud Manager 19 Graphisoft BIMcloud Manager 19.0
BIMcloud Server 19 Graphisoft BIMcloud Server 19.0
BIMcloud Delta Cache 19 Graphisoft BIMcloud Delta Cache 19.0
BIMcloud 18 BIMcloud Manager 18 Graphisoft BIMcloud Manager 18.0
BIMcloud Server 18 Graphisoft BIMcloud Server 18.0
BIMcloud Proxy 18 Graphisoft BIMcloud Proxy 18.0

Start, stop, restart services

In order to control the services open ‘Services‘:

  • Type either in the run prompt or in the Windows interface’s (Start Menu’s) search field: services.msc
  • The same settings can be accessed through the Computer Management (Services and Applications/Services)

There you will find a list of all services. The BIMcloud component (BIMcloud Manager, BIMcloud Server, BIMcloud Delta Cache / BIMcloud Proxy) runs if its service is running. Each service can also be started, stopped and restarted here. To manage the BIMcloud components, simply select the one you are looking for and stop, restart or start.

BIMcloud Services

To control whether a BIMcloud component is automatically started with the computer

  1. Select the service on the list
  2. Right click and select Properties
  3. Startup type – change it to Manual

BIMcloud Service Properties

If the services are set to start manually, you will need to start them each time the computer is rebooted.

The best is keeping these settings on automatic, but in some situations the manual setting may be useful:

  • if Projects and Libraries (Project and Attachment folder) are stored on external storage, which might be unavailable when the computer boots
  • for troubleshooting purposes

macOS

Overview of BIMcloud services (daemons)

On macOS the services are represented as so called Daemons. For each Daemon the configuration is stored in .plist  (Property List) format under the System drive/Library/LaunchDaemons/ folder. The following LaunchDaemons belong to BIMcloud:

Version Components LaunchDaemons
BIMcloud 21 BIMcloud Manager 21 com.graphisoft.PortalServerService-v21.0.plist
BIMcloud Server 21 com.graphisoft.TeamworkApplicationServerMonitor-v21.0.plist
BIMcloud Delta Cache 21 com.graphisoft.BlobCacheService.plist
BIMcloud 20 BIMcloud Manager 20 com.graphisoft.PortalServerService-v20.0.plist
BIMcloud Server 20 com.graphisoft.TeamworkApplicationServerMonitor-v20.0.plist
BIMcloud Delta Cache 20 com.graphisoft.BlobCacheService.plist
BIMcloud 19 BIMcloud Manager 19 com.graphisoft.PortalServerService-v19.0.plist
BIMcloud Server 19 com.graphisoft.TeamworkApplicationServerMonitor-v19.0.plist
BIMcloud Delta Cache 19 com.graphisoft.BlobCacheService.plist
BIMcloud 18 BIMcloud Manager 18 com.graphisoft.PortalServerService-v18.0.plist
BIMcloud Server 18 com.graphisoft.TeamworkApplicationServerMonitor-v18.0.plist
BIMcloud Proxy 18 com.graphisoft.BlobCacheService.plist

How to list all running GRAPHISOFT services (daemons)

In order to list all running daemons, a terminal command named launchctl needs to be used with list parameter. The following example will list all GRAPHISOFT related daemons:

  1. Start Terminal. It can be found in /Applications/Utilities/ folder.
  2. Type the following command: sudo launchctl list | grep com.graphisoft
  3. Enter.

BIMcloud running components

{i} Using the sudo command in Terminal asks you to enter your administrator password. You will not see the password as you type it, this is normal. If you enter the wrong password, Terminal asks you to try again.

How to start the BIMcloud Manager

In order to start a daemon, a terminal command named launchctl needs to be used with load parameter. The following example will start BIMcloud Manager 19 (change the version number in the .plist file name in case of other versions):

  1. Start Terminal. It can be found in /Applications/Utilities/ folder.
  2. Type the following command to start BIMcloud Manager 19: sudo launchctl load /Library/LaunchDaemons/com.graphisoft.PortalServerService-v19.0.plist
  3. Enter.

How to start the BIMcloud Server

In order to start a daemon, a terminal command named launchctl needs to be used with load parameter. The following example will start BIMcloud Server 19 (change the version number in the .plist file name in case of other versions):

  1. Start Terminal. It can be found in /Applications/Utilities/ folder.
  2. Type the following command to start BIMcloud Server 19: sudo launchctl load /Library/LaunchDaemons/com.graphisoft.TeamworkApplicationServerMonitor-v19.0.plist
  3. Enter.

How to start the BIMcloud Delta Cache

In order to start a daemon, a terminal command named launchctl needs to be used with load parameter. The following example will start BIMcloud Delta Cache:

  1. Start Terminal. It can be found in /Applications/Utilities/ folder.
  2. Type the following command to start BIMcloud Delta Cache: sudo launchctl load /Library/LaunchDaemons/com.graphisoft.BlobCacheService.plist
  3. Enter.

Start BIMcloud components

How to stop the BIMcloud Manager

In order to stop a daemon, a terminal command named launchctl needs to be used with unload parameter. The following example will stop BIMcloud Manager 19 (change the version number in the .plist file name in case of other versions):

  1. Start Terminal. It can be found in /Applications/Utilities/ folder.
  2. Type the following command to stop BIMcloud Manager 19: sudo launchctl unload /Library/LaunchDaemons/com.graphisoft.PortalServerService-v19.0.plist
  3. Enter.

How to stop the BIMcloud Server

In order to stop a daemon, a terminal command named launchctl needs to be used with unload parameter. The following example will stop BIMcloud Server 19 (change the version number in the .plist file name in case of other versions):

  1. Start Terminal. It can be found in /Applications/Utilities/ folder.
  2. Type the following command to stop BIMcloud Server 19: sudo launchctl unload /Library/LaunchDaemons/com.graphisoft.TeamworkApplicationServerMonitor-v19.0.plist
  3. Enter.

How to stop the BIMcloud Delta Cache

In order to stop a daemon, a terminal command named launchctl needs to be used with unload parameter. The following example will stop BIMcloud Delta Cache:

  1. Start Terminal. It can be found in /Applications/Utilities/ folder.
  2. Type the following command to stop BIMcloud Delta Cache: sudo launchctl unload /Library/LaunchDaemons/com.graphisoft.BlobCacheService.plist
  3. Enter.

Stop BIMcloud components

{i} Note: each command needs to be given on the computer where the product is installed. To restart a component, first stop it and then start it again.

To control whether the BIMcloud is automatically started with the computer

  • Navigate to the folder of the LaunchDaemons (Library/LaunchDaemons) in Finder
  • Drag and drop the .plist files to your desktop (you can only edit the files there using command line editors, this trick helps to avoid using those)
  • Open the .plist files in a Property List Editor or in any text editor
  • Change the RunAtLoad to No (Property List Editor) or change the RunAtLoad key to false as on the pictures below

Auto Start BIMcloud Manager - true

Auto Start BIMcloud Manager - false

  • Drag and drop the files back to the original location (authentication will be required)

The best is keeping the settings on automatic, but in some situations the manual setting can be useful:

  • if the Projects and Libraries (Project and Attachment folder) are stored on external storage, which might be unavailable when the computer boots
  • for troubleshooting purposes
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