Start and stop BIM Server manually

by István Moharos and Marton Kiss · updated: 06.10.2016

Start and stop BIM Server using the BIMcloud Control Icon

From version 19 there is an application named BIMcloud Monitor which helps monitoring and managing the BIM Server’s services. When this application is running the BIMcloud Control Icon appears in the Menu bar/Taskbar which grants quick access to manage the BIM Server’s services.

To control the BIM Server’s services click/right click on the BIMcloud Control Icon in the Menu bar/Taskbar. In the pop-up panel it is possible to start/stop/restart all services at once or one by one.

BIM Server Control Icon

BIM Server Control Icon


Start and stop BIM Server services directly

By default the BIM Server is set to start with the computer when it boots. If for any purpose you would like to stop or restart the server without restarting the computer,  follow the description below.

Windows

Overview of services and processes that belong to the BIM Server sorted by versions

v18 Services Processes
BIM Server Manager 18 Graphisoft BIMcloud Manager 18.0 TeamworkPortalServerManager.exe
Node.exe
TicketProvider.exe
BIM Server Module 18 Graphisoft BIMcloud Server 18.0 TeamworkApplicationServerMonitor.exe
TeamworkApplicationServer.exe
Mongod.exe
v19 Services Processes
BIM Server Manager 19 Graphisoft BIMcloud Manager 19.0 TeamworkPortalServerManager.exe
Node.exe
TicketProvider.exe
BIM Server Module 19 Graphisoft BIMcloud Server 19.0 TeamworkApplicationServerMonitor.exe
TeamworkApplicationServer.exe
Mongod.exe
v20 Services Processes
BIM Server Manager 20 Graphisoft BIMcloud Manager 20.0 TeamworkPortalServerManager.exe
Node.exe
TicketProvider.exe
BIM Server Module 20 Graphisoft BIMcloud Server 20.0 TeamworkApplicationServerMonitor.exe
TeamworkApplicationServer.exe
Mongod.exe

Monitor, start, restart, stop services

In order to control or check the services open ‘Services’:

  • Type either in the run prompt or in the Windows 8 interface’s (Start Menu’s) search field: services.msc
  • The same settings can be accessed through the Computer Management (Services and Applications/Services)

There you will find a list of all services. The BIM Server runs if the previously mentioned services are running. Each service can also be started, stopped and restarted here.

Services

To control whether the BIM Server is automatically started with the computer

  1. Select the service on the list
  2. Right click and select properties
  3. Startup type – change it to Manual
  4. Repeat this with both services

Service Properties

If the services are set to start manually, you will need to start them each time the computer is rebooted.

The best is keeping these settings on automatic, but in some situations the manual setting may be useful:

  • if Projects and Libraries (Project and Attachment folder) are stored on external storage, which might be unavailable when the computer boots
  • for troubleshooting purposes

OS X

Overview of services (daemons) and processes that belong to the BIM Server sorted by versions

v18 LaunchDaemons Processes
BIM Server Manager 18 Graphisoft BIMcloud Manager 18.0 TeamworkPortalServerManager
Node
TicketProvider
BIM Server Module 18 Graphisoft BIMcloud Server 18.0 TeamworkApplicationServerMonitor
TeamworkApplicationServer
Mongod
v19 LaunchDaemons Processes
BIM Server Manager 19 Graphisoft BIMcloud Manager 19.0 TeamworkPortalServerManager
Node
TicketProvider
BIM Server Module 19 Graphisoft BIMcloud Server 19.0 TeamworkApplicationServerMonitor
TeamworkApplicationServer
Mongod
v20 LaunchDaemons Processes
BIM Server Manager 20 Graphisoft BIMcloud Manager 20.0 TeamworkPortalServerManager
Node
TicketProvider
BIM Server Module 20 Graphisoft BIMcloud Server 20.0 TeamworkApplicationServerMonitor
TeamworkApplicationServer
Mongod

Monitor, start, restart, stop services

In order to control the daemons a terminal command named launchctl needs to be used.

  • as a first step start Terminal, it can found in Applications/Utilities folder

On Mac the services are represented as so called Daemons. For each LaunchDaemon the configuration is stored in .plist  (Property List) format. The following LaunchDaemons belong to the BIM Server:

v18 Path of LaunchDaemons
BIM Server Manager 18 /Library/LaunchDaemons/com.graphisoft.PortalServerService-v18.0.plist
BIM Server Module 18 /Library/LaunchDaemons/com.graphisoft.TeamworkApplicationServerMonitor-v18.0.plist
v19 Path of LaunchDaemons
BIM Server Manager 19 /Library/LaunchDaemons/com.graphisoft.PortalServerService-v19.0.plist
BIM Server Module 19 /Library/LaunchDaemons/com.graphisoft.TeamworkApplicationServerMonitor-v19.0.plist
v20 Path of LaunchDaemons
BIM Server Manager 20 /Library/LaunchDaemons/com.graphisoft.PortalServerService-v20.0.plist
BIM Server Module 20 /Library/LaunchDaemons/com.graphisoft.TeamworkApplicationServerMonitor-v20.0.plist

{i} Note that this is the Library folder in the system root, not within the user’s home folder.

Example terminal command to list all running GRAPHISOFT services:

  • sudo launchctl list | grep com.graphisoft

List Running Services

Example terminal commands to start the BIM Server:

  • sudo launchctl load /Library/LaunchDaemons/com.graphisoft.PortalServerService-v19.0.plist
  • sudo launchctl load /Library/LaunchDaemons/com.graphisoft.TeamworkApplicationServerMonitor-v19.0.plist

Start BIM Server

{i} Note: for a complete start both services need to be launched which belong to the affected version.

Example terminal commands to stop the BIM Server:

  • sudo launchctl unload /Library/LaunchDaemons/com.graphisoft.PortalServerService-v19.0.plist
  • sudo launchctl unload /Library/LaunchDaemons/com.graphisoft.TeamworkApplicationServerMonitor-v19.0.plist

Stop BIM Server

{i} Note: for a complete stop both services need to be stopped which belong to the affected version. To restart the server, first stop it and then start it again.

To control whether the BIM Server is automatically started with the computer

  • Navigate to the folder of the LaunchDaemons (Library/LaunchDaemons) in Finder
  • Drag and drop the .plist files to your desktop (you can only edit the files there using command line editors, this trick helps to avoid using those)
  • Open the .plist files in a Property List Editor or in any text editor
  • Change the RunAtLoad to No (Property List Editor) or change the RunAtLoad key to false as on the pictures below

Auto Start BIM Server Manager - false

Auto Start BIM Server - false

  • Drag and drop the files back to the original location (authentication will be required)

The best is keeping the settings on automatic, but in some situations the manual setting can be useful:

  • if the Projects and Libraries (Project and Attachment folder) are stored on external storage, which might be unavailable when the computer boots
  • for troubleshooting purposes
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