Search results for: Troubleshooting

Issue Tooltips are missing, only a small rectangle is represented when holding the cursor over a button of a palette. Cause With custom DPI settings the tooltips aren't handled well. Solution To fix the tooltips set back the default DPI settings in…

This article is about the limitations of the performance improvements in ARCHICAD 19.

Required firewall settings In case of using network licenses the required network traffic should be possible. Make sure on all related firewalls (client, server) the port that is used by the Wibu driver is open. By default it is 22347, can be customized…

Issue Pan, zoom, navigation and creation of new elements can be extremely slow on machines with high resolution screens when the Trace & Reference is turned on and contains a drawing. Update: Based on the latest this this issue looks like to specific…

What will, and will not work when exchanging ArchiCAD files between Mac and PC? What should I be prepared for, if I am about to change platform? Can I work in a mixed Mac and PC environment? Here are the answers: Moving from PC to Mac We are not even

This Article describes how to troubleshoot 3D and 2D performance problems Too many polygons count number of polygons with PolyCounter tool (Help menu > ArchiCAD [version] Downloads) to determine polygon count find objects with too many polygons watch out for…