Work Environment – Troubleshooting Guide

by GRAPHISOFT, Marton Kiss and Ákos Karóczkai · updated: 07.30.2015 · RefID: 107293

The External Content Menu is missing from the File menu in ARCHICAD 19 Solo edition

Issue

The External Content menu is missing from the File menu therefore the Place External Drawing command and the Drawing Manager menu is also missing from the default Work Environment.

External content missing

Solution

Workaround: The Drawing Manager can be accesed from the Navigator or the Organizer.

Navigator Drawing Manager

The Place External Drawing command can be placed in the File menu or any other menu through the Options – Work Envrionment – Menus dialog.

place external drawing WE

Tooltips are missing

Issue

Tooltips are missing, only a small rectangle is represented when holding the cursor over a button of a palette.

tooltip.png

Cause

With custom DPI settings the tooltips aren’t handled well.

Solution

To fix the tooltips set back the default DPI settings in Windows.

  • Open Control Panel/Appearance and Personalization/Display
  • Set back to default (100%) the value at Make it easier to read what’s on your screen

Ctrl-Shift-Numeric Keypad Shortcuts on Windows

Issue

  • Ctrl+Shift shortcuts don’t work in combination with the Numeric keypad on Windows

Cause

  • This is a Windows Operating System keyboard feature – if the Numlock key is activated, pressing the Shift key de-activates it.
    For example with the Numlock key switched on, <8> on the keypad will enter 8, while holding down Shift it’ll act as the <Arrow Up> key.

Solution

  • The solution is to use the normal keyboard numbers for such shortcuts on Windows.

Show Or Hide Dock

Issue

The default shortcut in ArchiCAD for ‘Drag a Copy’ (‘Alt+Command+D’) is engaged on Macintosh.

Cause

The Macintosh system uses the ‘Alt+Command+D’ shortcut for ‘Show/hide Dock’

Solution

Disable or re-assign the ‘Show/hide Dock’ function at System Prefs / Keyboard & Mouse / Keyboard shortcuts.

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