Import / Export

PDF – Troubleshooting Guide

Issue Text is missing from PDF files published from ArchiCAD 11 or higher on Windows. Cause A Font embedding problem in the PDF engine causes that certain (not widely used) font types appear white in the output file. Solution From Start menu choose or…

Attribute Troubleshooting Guide

Known issues Exporting an STB file with special characters in its name results in empty file Affected version: 16-19 | Severity: workaround applicable | ID: 192007 Note: This issue was fixed in ARCHICAD 20 release version….


External Content – Troubleshooting guide

The External Content Menu is missing from the File menu in ARCHICAD 19 Solo edition Affected version: 19 Solo | Severity: workaround applicable | ID: 200991 Note: This issue will be fixed in ARCHICAD 20 Solo….


Hotlinks – Troubleshooting Guide

Issue In the Hotlink Manager, duplicated Hotlinked Modules are visible. Cause If two users place the same Hotlink file in TW from different platforms, this will duplicate the same path, as shown in Hotlink Manager picture above. Solution For example if…

DWG – Troubleshooting Guide

Check Translator Settings DXF-DWG Translator basics DXF-DWG Translator settings for Import DXF-DWG Translator settings for Export Known Issues DWG known issues…

missing geom

IFC based data exchange – Troubleshooting guide

General recommendations for IFC based data exchange between ArchiCAD and Revit products Always use the up-to-date version of ArchiCAD and the Revit Add-Ins as GRAPHISOFT constantly improves the data exchange between the two applications through the…