BIM Server 18 Install Troubleshooting Guide

by Csaba Kézér and Katalin Borszéki · updated: 06.26.2014

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Issue

With certain language versions when installing BIM Server 18 the installer might prompt you with this message:

BIM Server 18 install error

Cause

From version 18 BIM Server technology has been updated in a way that it can’t work together with older modules, therefore it is not possible to install it into the same folder. It is possible to have older modules (17, 16, 15) on the same machine where you would like to install module 18, but these will work separately besides each other.

Solution

To be able to continue the installation change the folder where you would like to install module 18, for example to ‘BIM Server 18’:

BIM Server 18 install problem

Blank install window when accessing the machine remotely

Issue

The installation window goes blank when remotely installing BIM Server 18.

BIM Server Installer

Cause

Java version conflict.

Solution

  • Install Java 1.6 on the Computer and then the installer should be forced to use Java 1.6 instead of Java 1.7
  • Install locally instead of remotely
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