Point Cloud – Troubleshooting Guide

by Ákos Karóczkai · updated: 09.10.2016

Known issues

Huge Point Clouds can’t be opened in ARCHICAD

Affected version: 19 & 20 | Severity: workaround applicable | ID: 191641

Issue

Importing Point Clouds that result in a .lcf file larger than 4GB cannot be done because of the limitation of the .lcf extension. Importing such large files will freeze the import process.

Solution

Workaround:

Ask the provider of the Point Cloud file to reduce the resolution of the Point Cloud model (fewer points) or spli it into smaller parts.

Point Clouds are not displayed or displayed incorrectly in 2D/3D on Mac

Affected version: 19 & 20 | Severity: workaround applicable | ID: 178158

Issue

Imported Point Clouds are not visible in 2D/3D or are displayed in black in floorplans/sections/elevations/3D in case of some Video Cards (e.g. Intel HD 3000 and 4000, Intel Iris Pro)

Solution

Workaround:

Turn off the 2D and 3D Antialiasing in the Options – Work Environment – Advanced Redraw Options

Antialias

Zoom problem on Foor Plan on Mac

Affected version: 19 & 20 | Severity: workaround applicable | ID: 182172

Issue

In some cases the display of a Point cloud on Floor Plan can be blurred

zoom problem pointcloud

Solution

Workaround:

Rebuild or navigate (pan or zoom-in/out) the view. In certain cases, zoom-out will refresh the floor plan.

Good to know

It is not possible to place a Point Cloud via certain remote desktop applications

Issue

It is not possible to place/display a Point Cloud via remote desktop applications which does not support OpenGL 2.0. Already placed Point Clouds are also not visible on floor plan/section-elevation/3D,  if the ARCHICAD file is opened via non-OpenGL compatible remote desktop application.

Workaround

Place the Point Cloud locally or use remote desktop application which supports OpenGL 2.0.

Floor plan display range

Issue

In some cases the Point Cloud is not visible on floor plan, even though it was imported to the Origin. The Point Cloud object is out of the floor plan cut plane display zone

Point cloud Floor plan display

 Solution

The floor plan cut plane display zone can be overridden in the Point Cloud’s settings dialog.

Limitations

  • Point Clouds can be displayed only with the OpenGL engine in the 3D window (cannot rendered with the Cinerender- or the Internal Engine)
  • Point Clouds cannot be displayed in the BIMx desktop app or Mobile device edtition (BIMx, BIMx PRO)
  • Point Clouds are not visible on Layouts (Workaround: Placing Point Clouds on Layouts using 3D parallel views and 3D Cutaways)
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