GRAPHISOFT ID

by GRAPHISOFT and Katalin Takács · updated: 10.30.2013

updated 2013-09-30

What is GRAPHISOFT ID

GRAPHISOFT ID (GS ID for short) is a unique identifier, based on users’ email addresses, to allow unified login to various web systems managed by GRAPHISOFT. Each user only needs one GS ID to login to multiple websites. It is currently available for:

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Note: should GRAPHISOFT extend GS ID support for additional GRAPHISOFT websites, users will be able to use their existing GS IDs to login to the additional website right away.


How to get a GRAPHISOFT ID

You can obtain your GS ID through registering to any of the following GRAPHISOFT web sites:
graphisoft.com, MyArchiCAD.com, BIMcomponents.com, bimx.graphisoft.com

You may create a registration from scratch by entering an email address and password combination or you may also choose to use your exiting Google or Facebook account for authentication.

Note: to create an account on bimx.graphisoft.com you have to start the registration process from the BIMx program itself.

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Sign Up from Scratch with an Email Address

The registration process is simple: enter your first name, last name, email address and password, select your country and agree to our Privacy Policy. GRAPHISOFT will send you a verification email to the email address you provided. By clicking on the confirmation link sent in the verification email, you activate your account and get access to GRAPHISOFT websites using the GS ID authentication.

Sign Up Using Your Facebook Account

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On the registration page if you press the Facebook button you will be redirected immediately to the Facebook login page, or if you are logged in, directly to the access control page. Here you have to allow access for GRAPHISOFT ID to your email address, which will identify you.

Note: In this case you will authenticate directly with Facebook every time you want to login to GRAPHISOFT, so your Facebook password will not be given to GRAPHISOFT.

Sign Up Using Your Google Account

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On the registration page if you press the Google Account button you will be redirected immediately to the Google login page, or if you are logged in, directly to the access control page. Here you have to allow access for GRAPHISOFT ID to your email address, which will identify you.

Note: In this case you will authenticate directly with Google every time you want to login to GRAPHISOFT, so your Google password will not be given to GRAPHISOFT.


How to Manage my GRAPHISOFT ID

Change Email Address

If you want to change your email address, you have to login to one of the following websites: MyArchiCAD.com, BIMcomponents.com or bimx.graphisoft.com. Go to the account or profile page, where you can enter your new email address. You will get a verification letter to your new email address, where you have to click on the confirmation link to finalize the change.

Note: After changing the email on any of the sites, you will have to use the new email for login to all GRAPHISOFT websites.

Change Password

If you want to change your password you have to login to one of the following websites: MyArchiCAD.com, BIMcomponents.com or bimx.graphisoft.com. Go to the account or profile page, where you can enter a new password.

Note: After changing the password on any of the sites, you will have to use the new password on all GRAPHISOFT websites.

Change Country

For any reason you want to change your actual country you have to login to one of the following websites: MyArchiCAD.com, BIMcomponents.com. Go to the account or profile page, where you can change your country setting.

Note: Changing your country information may result in changed product/service offering available to you. Before going through this process, please contact your local ArchiCAD provider.

Change Contact Preferences

If you don’t want to receive any emails from GRAPHISOFT to the email address you have used for registration for a GS ID, you have to login to one of the following websites: MyArchiCAD.com, BIMcomponents.com or bimx.graphisoft.com. Go to the account or profile page, where you can change your contact preferences.

Note: System messages and notifications will be sent to the email provided regardless of you contact preferences set on the website.


Troubleshoot

Cannot Register with an Email Address

There can be two reasons for not being able to use your email for registering to the previously mentioned GRAPHISOFT websites:

  • Already Registered
    It may be the case that you are already registered this email in another GRAPHISOFT system using GS ID authentication. If you think this is the case please try and login using your email/password combo. If you cannot remember your password, you can reset it by clicking the reset password link on the login page. In the “Reset my password” email you will receive a link which directs you to a webpage where you can enter a new password of your choice.

  • Blacklist
    Some domain addresses are on blacklist because their registration process is not safe. If you think this is the case please choose a trusted email account provider.

No Email Receives from GRAPHISOFT

If you receive no emails from the GS ID system, you should check your system security settings and/or your email’s spam filter.

Cannot Login with Email Address

Next to mistyping your credentials there can be three genuine reasons if you cannot login with your email address:

  • Wrong Password
    If you are not sure or forget your password to the GS ID system, you can reset it on the following pages: MyArchiCAD.com, BIMcomponents.com, bimx.graphisoft.com. On the login page you can find the reset password link. After entering your email address you will get an email with a link where you can enter your new password.

  • Wrong Account
    If you registered with a Facebook or Google account and you try logging in by entering your email/password on the GRAPHISOFT websites. Please click the appropriate service provider button (either Facebook or Google) and authenticate yourself on the upcoming native Facebook or Google website.

  • Not Registered

    If you are not registered with a given email address, you have to register first that you can do on any of the following sites: MyArchiCAD.com, BIMcomponents.com.

Cannot Change my Email Address

Should you not be able to change your email address on the GRAPHISOFT websites maybe caused by using your Facebook or Google account to register/login to GRAPHISOFT. In this case email change is not supported by the GS ID system.

Cannot Change my Password

Should you not be able to change your password on the GRAPHISOFT websites maybe caused by using your Facebook or Google account to register/login to GRAPHISOFT. In this case please change your password in the external systems (e.g. Facebook or Google) after which you should be able to log in to GRAPHISOFT websites with your new password also.

Delete Account

Currently you can only delete your account on the BIMcomponents.com site by selecting the delete profile button on your profile page. This will however keep your GS ID intact so that you may register/login to other GRAPHISOFT websites (e.g. MyArchiCAD.com, bimx.graphisoft.com). By deleting your account on BIMcomponents.com you will also delete all your GDL object uploads with your account.

If you want to completely delete your registration from the GS ID system you have to contact us by email to an address listed below.

For additional information about our user information handling please read our Privacy Policy.
(http://www.graphisoft.com/legal/policy/privacy_int.html)

Help

If you cannot find a solution for your problem with your GS ID, you can get contact with us on the following email addresses: