Start and stop BIMcloud manually

by Marton Kiss and István Moharos · updated: 06.10.2016

Start and stop BIMcloud services using the BIMcloud Control Icon

From version 19 there is an application named BIMcloud Monitor which helps monitoring and managing BIMcloud services. When this application is running, BIMcloud Control Icon appears in the Menu bar/Taskbar which grants quick access to manage BIMcloud services.

To control BIMcloud services click/right click on the BIMcloud Control Icon in the Menu bar/Taskbar. In the pop-up panel it is possible to start/stop/restart all services at once or one by one.

BIMcloud Control Icon

BIMcloud Control Icon

{i} Important notes:

  • Although this application has come with version 19, BIMcloud Control Icon can handle BIMcloud Server 18 and newer version services too.
  • BIMcloud Control Icon only can manage services which are installed on the same computer as BIMcloud Monitor.
  • Both BIMcloud Server and BIMcloud Manager contains BIMcloud Monitor, there is no difference so it does not matter which one is running.
  • A second BIMcloud Monitor needs to be run to manage BIMcloud Delta Cache service.

Start and stop BIMcloud services directly

By default BIMcloud is set to start with the computer when it boots. If for any purpose you would like to stop or restart the server or the manager without restarting the computer, follow the description below.

Windows

Overview of services and processes that belong to BIMcloud sorted by versions

v18 Services Processes
BIMcloud Manager 18 Graphisoft BIMcloud Manager 18.0 TeamworkPortalServerManager.exe
Node.exe
LicenseManager.exe
BIMcloud Server Module 18 Graphisoft BIMcloud Server 18.0 TeamworkApplicationServerMonitor.exe
TeamworkApplicationServer.exe
Mongod.exe
BIMcloud Proxy 18 Graphisoft BIMcloud Proxy 18.0 TeamworkBlobCacheServer.exe
Mongod.exe
v19 Services Processes
BIMcloud Manager 19 Graphisoft BIMcloud Manager 19.0 TeamworkPortalServerManager.exe
Node.exe
LicenseManager.exe
BIMcloud Server Module 19 Graphisoft BIMcloud Server 19.0 TeamworkApplicationServerMonitor.exe
TeamworkApplicationServer.exe
Mongod.exe
BIMcloud Delta Cache 19 Graphisoft BIMcloud Delta Cache 19.0 TeamworkBlobCacheServer.exe
Mongod.exe
v20 Services Processes
BIMcloud Manager 20 Graphisoft BIMcloud Manager 20.0 TeamworkPortalServerManager.exe
Node.exe
LicenseManager.exe
BIMcloud Server Module 20 Graphisoft BIMcloud Server 20.0 TeamworkApplicationServerMonitor.exe
TeamworkApplicationServer.exe
Mongod.exe
BIMcloud Delta Cache 20 Graphisoft BIMcloud Delta Cache 20.0 TeamworkBlobCacheServer.exe
Mongod.exe

Monitor, start, restart, stop services

In order to control or check the services open ‘Services’:

  • Type either in the run prompt or in the Windows 8 interface’s (Start Menu’s) search field: services.msc
  • The same settings can be accessed through the Computer Management (Services and Applications/Services)

There you will find a list of all services. The BIMcloud component (BIMcloud Manager, BIMcloud Server, BIMcloud Proxy/Delta Cache) runs if its service is running. Each service can also be started, stopped and restarted here. To manage the BIMcloud components, simply select the one you are looking for and stop, restart or start.

BIMcloud Services

To control whether the BIMcloud component is automatically started with the computer

  1. Select the service on the list
  2. Right click and select properties
  3. Startup type – change it to Manual

BIMcloud Service Properties

If the services are set to start manually, you will need to start them each time the computer is rebooted.

The best is keeping these settings on automatic, but in some situations the manual setting may be useful:

  • if Projects and Libraries (Project and Attachment folder) are stored on external storage, which might be unavailable when the computer boots
  • for troubleshooting purposes

OS X

Overview of services (daemons) and processes that belong to BIMcloud sorted by versions

v18 LaunchDaemons Processes
BIMcloud Manager 18 Graphisoft BIMcloud Manager 18.0 TeamworkPortalServerManager
Node
LicenseManager
BIMcloud Server Module 18 Graphisoft BIMcloud Server 18.0 TeamworkApplicationServerMonitor
TeamworkApplicationServer
Mongod
BIMcloud Proxy 18 Graphisoft BIMcloud Proxy 18.0 TeamworkBlobCacheServer
Mongod
v19 LaunchDaemons Processes
BIMcloud Manager 19 Graphisoft BIMcloud Manager 19.0 TeamworkPortalServerManager
Node
TicketProvider
BIMcloud Server Module 19 Graphisoft BIMcloud Server 19.0 TeamworkApplicationServerMonitor
TeamworkApplicationServer
Mongod
BIMcloud Delta Cache 19 Graphisoft BIMcloud Delta Cache 19.0 TeamworkBlobCacheServer
Mongod
v20 LaunchDaemons Processes
BIMcloud Manager 20 Graphisoft BIMcloud Manager 20.0 TeamworkPortalServerManager
Node
TicketProvider
BIMcloud Server Module 20 Graphisoft BIMcloud Server 20.0 TeamworkApplicationServerMonitor
TeamworkApplicationServer
Mongod
BIMcloud Delta Cache 20 Graphisoft BIMcloud Delta Cache 20.0 TeamworkBlobCacheServer
Mongod

Monitor, start, restart, stop services

In order to control the daemons a terminal command named launchctl needs to be used.

  • as a first step start Terminal, it can found in Applications/Utilities folder

On Mac the services are represented as so called Daemons. For each LaunchDaemon the configuration is stored in .plist  (Property List) format. The following LaunchDaemons belong to the BIMcloud components:

v18 Path of LaunchDaemons
BIMcloud Manager 18 /Library/LaunchDaemons/com.graphisoft.PortalServerService-v18.0.plist
BIMcloud Server Module 18 /Library/LaunchDaemons/com.graphisoft.TeamworkApplicationServerMonitor-v18.0.plist
BIMcloud Proxy 18 /Library/LaunchDaemons/com.graphisoft.BlobCacheService.plist
v19 Path of LaunchDaemons
BIMcloud Manager 19 /Library/LaunchDaemons/com.graphisoft.PortalServerService-v19.0.plist
BIMcloud Server Module 19 /Library/LaunchDaemons/com.graphisoft.TeamworkApplicationServerMonitor-v19.0.plist
BIMcloud Delta Cache 19 /Library/LaunchDaemons/com.graphisoft.BlobCacheService.plist
v20 Path of LaunchDaemons
BIMcloud Manager 20 /Library/LaunchDaemons/com.graphisoft.PortalServerService-v20.0.plist
BIMcloud Server Module 20 /Library/LaunchDaemons/com.graphisoft.TeamworkApplicationServerMonitor-v20.0.plist
BIMcloud Delta Cache 20 /Library/LaunchDaemons/com.graphisoft.BlobCacheService.plist

{i} Note that this is the Library folder in the system root, not within the user’s home folder.

Example terminal command to list all running GRAPHISOFT services:

  • sudo launchctl list | grep com.graphisoft

BIMcloud running components

Example terminal command to start BIMcloud Manager:

  • sudo launchctl load /Library/LaunchDaemons/com.graphisoft.PortalServerService-v19.0.plist

Example terminal command to start BIMcloud Server module:

  • sudo launchctl load /Library/LaunchDaemons/com.graphisoft.TeamworkApplicationServerMonitor-v19.0.plist

Example terminal command to start BIMcloud Delta Cache:

  • sudo launchctl load /Library/LaunchDaemons/com.graphisoft.BlobCacheService.plist

Start BIMcloud components

Example terminal command to stop BIMcloud Manager:

  • sudo launchctl unload /Library/LaunchDaemons/com.graphisoft.PortalServerService-v19.0.plist

Example terminal command to stop BIMcloud Server module:

  • sudo launchctl unload /Library/LaunchDaemons/com.graphisoft.TeamworkApplicationServerMonitor-v19.0.plist

Example terminal command to stop BIMcloud Delta Cache:

  • sudo launchctl unload /Library/LaunchDaemons/com.graphisoft.BlobCacheService.plist

Stop BIMcloud components

{i} Note: each command needs to be given on the computer where the product is installed. To restart a component, first stop it and then start it again.

To control whether the BIMcloud is automatically started with the computer

  • Navigate to the folder of the LaunchDaemons (Library/LaunchDaemons) in Finder
  • Drag and drop the .plist files to your desktop (you can only edit the files there using command line editors, this trick helps to avoid using those)
  • Open the .plist files in a Property List Editor or in any text editor
  • Change the RunAtLoad to No (Property List Editor) or change the RunAtLoad key to false as on the pictures below

Auto Start BIMcloud Manager - true

Auto Start BIMcloud Manager - false

  • Drag and drop the files back to the original location (authentication will be required)

The best is keeping the settings on automatic, but in some situations the manual setting can be useful:

  • if the Projects and Libraries (Project and Attachment folder) are stored on external storage, which might be unavailable when the computer boots
  • for troubleshooting purposes
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